We're a small, hand-picked team based right here in South Shields — not a national franchise. Here's who we are and how we work.
Cleaners South Shields was founded with a simple idea: most cleaning companies promise the world and underdeliver. We wanted to build something different — a small, local team where every cleaner is properly trained, properly paid, and properly cared for, so they stay with us long enough to know each customer's home properly too.
We started out cleaning a handful of homes in NE33 and have grown almost entirely through word of mouth. Today we look after hundreds of homes, holiday lets and small businesses across South Shields, Jarrow, Hebburn and the wider Tyneside area. Most of our customers have been with us for years.
Cleaning isn't glamorous, but it matters. A spotless home or workplace genuinely changes how you feel when you walk in. That's what we're here for.
We've genuinely been with them for years. Same cleaner each time, always smiling, always thorough. Wouldn't swap them for the world.
Where we possibly can, you'll have the same cleaner for every visit. They learn your home, your quirks and your preferences — and you build a relationship with someone you actually trust in your space.
Our cleaners are employees, not gig workers. They're paid above industry average, properly trained, fully insured and stay with us long-term — which means they care about doing a great job, every visit.
Every single cleaner is reference-checked, interviewed in person, and DBS-cleared before they work a single shift. We hold copies on file. Trust isn't a tagline — it's something we earn.
You'll get a clear, fixed quote up front. No surprise call-out charges, no fuel surcharges, no minimum contracts to lock you in. If you ever want to pause or stop, just tell us.
We can clean entirely with eco-friendly, kid-and-pet-safe products at no extra cost — just ask. Better for your home, better for your family, better for the environment.
We live here. We work here. Our cleaners drive 10 minutes between jobs, not an hour. That means we're more reliable, more flexible, and we genuinely care about our reputation in the area.
The credentials, insurance and small print that should give you peace of mind before someone steps through your door.
Comprehensive cover for every visit, with documentation available on request. Covers accidental damage and personal injury.
Every cleaner on our books has a current enhanced DBS certificate. Copies are held on file and available for inspection.
Our cleaners are direct employees on PAYE, not self-employed contractors. That means accountability, training and proper backup.
Not happy with something? Tell us within 48 hours and we'll come back and put it right — no questions, no charge.
Free quote, no pressure. We'll talk you through what you need and what it'll cost.
